dnata customer service agent interview
Be prepared with specific examples from a recent news story or client reviews. This training includes topics on transportation management, government policy and workplace safety.". Dubai Are there any courses you would recommend I take to round out my experience? Most frequently, I read Pavement Publications. Read our Terms of Use for more information. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. and Terms of Service apply. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". My dream would be to earn a leadership role with Dnata down the road.". It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . Contact us here. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Therefore, any date prior to 2019 might not be accurate. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. I would always choose honesty over lying, any day.". Interviewed through hireview app. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. You should be transparent about your most recent earnings and be prepared to back up any salary requests. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Once You Subscribed, Don't Forget To Verify It From Your Email Address. I was asked what does JSON stand for and got the first two letters (what is this school)? 1.Technical 2 technical 3 managerial 3 round of interview. P.O Box 522, Flight Catering verdade. First you will have an assessment test which is basically you need tackle the time limit. Discuss the importance of safety, and what it means to you. We are proud that our reputation attracts talented and motivated people. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. las molestias. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. It is okay to brag a little bit when answering this question. It was tedious work, but I knew the result would be worth the time and effort.". This question can be a tough one because everyone wants to be liked and considered personable. Generate a list of pending requests from DMIS to analyse advance work load profile. "I am happy to comply with any background check required. I worked very hard! Every new dnata employee, regardless of location or company, receives consistent training on their first day. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. First, we get everyone off to a common start. Employee referral22 %. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Airport Customer Service Interview. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. You have a few leadership opportunities posted online. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. message, contactez-nous l'adresse Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. The purpose of this page is to help you prepare for your job interview. Completing pre-boarding checking procedures before passengers and flight board planes. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. Discuss your preferences with the interviewer. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. - Is there any reason why you would not hire me? United Arab Emirates ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. We should prepare about our self very well, I applied online. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. In one instance, I had a new coworker who was having some troubles fitting in. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Followed by 2 technical ,1 managerial round. My experience was great during the interview session. P.O Box 522, Vice President Commercial There are also a couple of blogs that I follow including Transport Data and Transport Now. Just yesterday I headed up the installation of a new software module. Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Onboarding new employees is an expensive and time-consuming endeavor for any employer. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. Anonymous Interview Candidate in Dubai . Aydanos a proteger Glassdoor verificando que eres una persona real. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Ask me what a JSON or API is and I will tell you exactly what it is. The you ill have a hirevue interview. The typical Dnata Customer Service Agent salary is 16,026 per year. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. The ability to make . ", "Without safety in the workplace, there would be complete chaos. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "I am looking for a long-term career opportunity within the transportation industry. Able to work under pressure, and possess good problem-solving and communication skills. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. I would have participated more in external company events. "I have never been told to lie to a fellow employee or supervisor on the job. real person. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). "For the past four years I have been working with ABC, in the private sector. naar With that said, I can certainly work in an unpredictable environment from time to time. I feel that this particular position would take my career exactly where it should be. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. Get More Information About Our Dnata Interview Questions. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. The process took 4 weeks. I interviewed at Dnata in Feb 2023. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. We will get enough time to answer the question and no need to be hurry. Have a question or concern? Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Interview questions and answer examples and any other content may be used else where on the site. envie um e-mail para Some of my favorite recent projects have included X, Y, and Z. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. Read more interview questions at dnata. 3 round of interview. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. Interviewed through hireview app. Dubai Sorry I couldn't remember the acronym for one! 1 Dnata Pax Service Agent interview questions and 1 interview reviews. If it's something that catches me by surprise, I usually ask for clarification. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I would be delighted to work at Dnata. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. This way, nothing comes back to bite me later on, as the deadline approaches.". This year I wrote a new procedure manual dedicated strictly to cost savings efforts. The process took 3 days. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. I am self-driven and have no problem taking the initiative to get the job done. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Here are some sample questions: - When would you like to have this position filled? - What do you see as the biggest change in this industry over the past 3 years? The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. I am looking for a competitive salary in my next position. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Clark Freeport Zone Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . I was also processed for final interview. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. It's a better way to conduct such interview method. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. - What is your favorite part about working here? Perhaps you earned individual awards, accolades, or scholarships. Close your answer by asking the interviewer if they would like to see you take a particular course. Free interview details posted anonymously by Dnata interview candidates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I have been in the industry 7+ years. ein Mensch und keine Maschine sind. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. I have three years' experience in public transport and four years' experience in private transportation. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter.